Syniad IT Solutions

Contact PersonSteve Morgan
Phone44 (0) 203 143 3492
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10 Eastview Drive
Rayleigh, Essex SS6 9NY
Syniad IT Solutions


Syniad IT Solutions is a specialist IT Service Management (ITSM) and Service Integration and Management (SIAM) consulting organisation, based in London, UK.

We specialise in helping organisations to design, build, implement and optimise their Service Management structure, tooling and delivery by developing flexible, tailored solutions aligned to the needs of the wider business. Our cost effective IT solutions are designed to be dynamic and sustainable, giving our clients a competitive advantage by overcoming the increasingly complex challenges that CIOs face as technology rapidly develops.

30 years of ITSM consultancy experience and 15 years creating SIAM solutions has given us the necessary depth of knowledge to develop pragmatic, innovative and results-driven solutions, based on our core values of quality, expertise and passion. We forge trusted partnerships with every client by working collaboratively while confidently taking full accountability for the results our solutions deliver.

We offer similar services to many of our competitors, but our differentiators are our depth of experience, independent and practical advice, core values, flexible approach and proven results in facilitating our clients required changes in culture, processes and tools.



Your ITO should be results driven and able to deliver IT services which drive and support efficiency, continuous innovation and quality output across your business.

Our ITSM Baseline Assessment will evaluate the efficiency and effectiveness of your existing ITO, determine whether it is aligned to the needs of your business and provide you with a clear roadmap to maximum operational capability.


The Syniad ITSM Design & Build Service is our pragmatic approach to remodelling your ITO architecture and creating an advanced process, skills, tooling and change management strategy that provides you with the best route to more efficient, cost-effective and business-aligned IT services. We use a combination of industry standard models and bespoke solutions to facilitate a sustainable, risk-averse IT transformation that allows you to learn from your experiences and continually improve your IT Services as your business grows and develops.


As business and consumer demands for quality, efficiency and speed increase, the best solution to secure the most efficient services, driven by best in class technology, is usually to outsource to multiple vendors.

A Syniad SIAM Baseline Assessment will provide you with a current state analysis of the processes, tools, governance, organisation, behaviour, culture and tooling that comprises your IT services delivery. You can determine if there is a business case for a SIAM model and gain clarity on how SIAM can simplify your complex supplier ecosystem and make your IT services more efficient.


The demand for innovative and complex IT services can lead to frequent changes in your supplier ecosystem, so Syniad’s SIAM Design Build & Optimise service provides a collaborative, practical strategy to on-board, organise, integrate and off-board your IT Services suppliers, resulting in a more efficient, cost effective and unified IT Organisation.

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Syniad IT Solutions | 10 Eastview Drive Rayleigh, Essex SS6 9NY UK | 44 (0) 203 143 3492
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