Marval Software Limited

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Contact PersonTracey Wright
Phone44 (0) 1536 711999
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Stone Lodge, Rothwell Grange
Rothwell Road
Kettering, Northamptonshire NN16 8XF
UK
 
Marval Software Limited
 

It’s All About Service – Deliver, Support, Manage

Marval Software has been delivering Integrated IT Service management solutions since 1989. With unrivalled industry knowledge, expertise and innovative system design its products and services ensure the customer derives real business benefits and value from its ITSM investment. The Marval Service Management (MSM) solution enables organisations to deal with current business needs and priorities, whilst creating a platform to design for the big picture and ever changing operational requirements. MSM also provides an extensible platform to deliver extended support services to a diverse range of business functions across the organisation. Marval is the only core ITSM vendor to have attained Gold Level accreditation through the AXELOS ITIL Software Scheme and only one of three major ITSM vendors to achieve PinkVERIFY certification for 15 ITIL 2011 management processes.

Product Overview:

  1. 100% browser, web enabled software
  2. No client installation required
  3. Configuration not customisation (i.e. no coding)
  4. Designed to enable process automation
  5. Active directory & single sign-on integration
  6. Graphical workflow and process designer
  7. Graphical configuration item module
  8. Web Services & open API interfaces
  9. Integrated end user self-service portal & mobile capability
  10. Powerful ‘Google like’ knowledge searching
  11. Extensible to provide non IT support services
  12. Powerful business intelligence tool for dashboards and reporting
  13. Completely flexible deployment model and licence types
  14. Fully integrated ITIL management processes

Marval products and services would assist any organisation in providing an excellent customer service experience, valuable management reporting, efficient and cost effective service delivery, risk mitigation, whilst ensuring governance and compliance demands are achieved, resulting in successful project outcomes and business advantage.

 
Visit our website: www.marval.co.uk
 
Marval Software Limited | Stone Lodge, Rothwell Grange Rothwell Road Kettering, Northamptonshire NN16 8XF UK | 44 (0) 1536 711999
 
 
 
 
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